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How to find and train a great receptionist
In part one of a three part series on the role of the receptionist, Edita Pociuviene writes about what to look for when finding a new receptionist and ensuring that they have the knowledge and skills to do the role. This guidance is also useful for developing the role of an existing receptionist.
Brushing up on communication skills
Angela Vincent writes about the importance of good communication skills …
How to retain dental nurses in your practice
Glenys Bridges suggests ways in which you can attract and …
The safety of drugs and prescriptions in dental practice
Shilla Talati talks about the sort of visual checks you …
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