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Case Examiners introduced at the CQC: Changes to fitness to practice

Laura Paton at Ridouts highlights the main changes to the GDC fitness to practice.
Summary

The CQC and the GDC require that providers of dental care services have an internal complaints system in place. If a patient escalates a complaint against dental practice this may trigger an investigation under the GDC’s Fitness to Practise process which applies to all registered members of the dental team. Amendments to the GDC Fitness to Practice rules include new powers which should permit FtP decisions to be made at an earlier stage. Resolving complaints earlier improves patient protection and reducing the stress on the dental professional who finds themselves the subject of a complaint to the regulator.

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