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Effective policies and procedures - Handout - Policy development

Glenys Bridges talks about how to ensure your policies and procedures are fit for purpose.
Summary

To develop effective policies and procedures, you need to decide what their purpose is and how they will help you deliver high-quality services. You will need to decide on the content and format of your policies and procedures. Ensure that staff your practice have the management skills and techniques to manage policies. The whole team should be involved in implementing policies.

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