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It’s the most wonderful time of year…

Shilla Talati provides some tips for getting organised before the festive season.
Summary

Make sure there are contingency plans in place in case of bad weather, in case staff cannot get to work. If you play Christmas songs or if Christmas movies are shown in the waiting room, please ensure that you have the correct licenses in place. The countdown to Christmas is a good time to include marketing offers, eg taking advantage of the 12 days of Christmas. For when the practice is closed over Christmas, please ensure that patients’ are aware of emergency out of hours service.

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