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Managing patients anxiety, including relating to Covid

Glenys Bridges provides some tips on helping your patients to deal with anxiety.
Summary

This article sets out the practical steps dental practices can take to ensure their patients are safe, and explains patients’ potential emotional responses during their visits. Dental practices can help to mitigate patients’ anxiety by risk-assessing every step of the patients’ journey and putting safety measures in place. People respond to stress in different ways. They can be fighters, fly-ers, freezers or fawners, and it helps to have a different strategy for dealing with each type.

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