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Staff Management and Leadership

Staff Management and Leadership

Recent Posts

Preventing workplace bullying
January 5, 2022
In this article, Steve Burnage explores the role of the practice manager in identifying workplace …
The 12 days of dental practice management
December 15, 2021
Angela Vincent takes a light-hearted approach to using the Christmas and holiday season in your …
How to find and train a great receptionist
December 1, 2021
In part one of a three part series on the role of the receptionist, Edita …
Brushing up on communication skills
November 24, 2021
Angela Vincent writes about the importance of good communication skills in building relationships with your …
How to retain dental nurses in your practice
November 17, 2021
Glenys Bridges suggests ways in which you can attract and retain your dental nurses in …
Q&A: One of the practice nurses has not completed her CPD or renewed her professional indemnity insurance
July 15, 2021
Q. A team member has informed the practice that she is pregnant. Please explain the …
Q&A: Are pregnant staff considered clinically vulnerable?
July 13, 2021
Q. A team member has informed the practice that she is pregnant. Please explain the …
Wellbeing of staff
July 13, 2021
Kenny Wheeler considers how leaders can support the emotional wellbeing of staff and colleagues in …
Q&A: I have a senior nurse who is openly resistant to participating in the ongoing team training provided by the practice, saying she knows how to do her job.
May 13, 2021
Q. I have a senior nurse who is openly resistant to participating in the ongoing …
Change leadership: Working with individuals
May 13, 2021
In his previous article, Kenny Wheeler wrote about change leadership at a strategic level. In …
Supporting staff through bereavement
April 13, 2021
Angela Vincent talks about how bereavement can affect staff and how to support them through …
Q&A: What can I do to make our appraisal beneficial?
April 13, 2021
Q. Our appraisals time is fast approaching, and I am dreading it. It seems like …
Sex discrimination
April 1, 2021
Yvonne Hardiman explains the employer’s legal obligations regarding sex discrimination in the workplace, and measures …
Emotional intelligence
February 1, 2021
As a practice manager you are working constantly with a wide range of people. Being …
Maintaining a fit and proper team
December 1, 2020
Glenys Bridges looks at aspects of the CQC’s fit and proper person regulation. Summary Dental …
Scope of practice and leadership and management
November 1, 2020
Glenys Bridges talks about the scope of practice considerations for the leadership and practice management …
Management techniques
October 1, 2020
Glenys Bridges talks about four different management techniques that can help practice managers to improve …
Change leadership
September 1, 2020
In this article, Kenny Wheeler talks about how to lead changes and what it looks …
Mental health and management style
May 1, 2020
Yvonne Hardiman looks at the importance of good management on mental health. Summary There is …
Coping in a crisis
March 1, 2020
Yvonne Hardiman provides timely advice on how to cope in a crisis. Summary During a …
SMILE4LIFE
March 1, 2020
Shilla Talati discusses the NHS Smile initiative to improve access to dental treatment and oral …
Getting to the root cause of high staff turnover
February 1, 2020
Yvonne Hardiman, HR consultant and trainer, gives some practical tips on improving employee engagement and …
Mental health in the workplace
February 1, 2020
Yvonne Hardiman takes a look at mental health in the workplace. Summary The more our …
Understanding and developing emotional intelligence
January 1, 2020
Anne Castle talks about the principles of emotional intelligence and how you can develop EQ …
It’s the most wonderful time of year…
December 1, 2019
Shilla Talati provides some tips for getting organised before the festive season. Summary Make sure …
Work-life audit: Making every minute count
August 1, 2019
This article looks at ways to manage your work-life balance by using management skills to …
Improving performance through staff support initiatives
July 1, 2019
Glenys Bridges talks about the importance of effective performance management. Summary Effective performance management systems …
Developing your own leadership style
May 1, 2019
Kenny Wheeler asks you what type of leader would you like to be, and what …
Leadership: Planning for the future
December 1, 2018
In the first article of a new series around ideas of leadership, Kenny Wheeler asks …
Experience shared: Working with a mentor
September 1, 2018
Effective mentoring’, Steve Burnage explores the professional development potential of a productive and focused mentoring …
Q&A: How can I be an effective leader?
August 1, 2018
Q. How can I be an effective leader? A: Actively leading any group of people …
Effective leadership – building effective teams
July 1, 2018
Steve Burnage offers advice on motivating staff, getting the best from them and building effective …
Leadership styles: Whats yours?
June 1, 2018
Louise Wingrove outlines different approaches to leadership and considers how and when they could be …
Making an impact: The signs of leadership
May 1, 2018
Louise Wingrove looks at the work involved in being a leader within the workplace. Summary …
Q&A: Does direct access mean anyone can treat patients?
March 1, 2018
Q. Does direct access mean anyone can treat patients? A. In 2013 the General Dental …
Team building
March 1, 2018
Team Building Summary Successful teams can make successful dental practices. Good team leaders will: know …
Effective mentoring
June 1, 2017
Effective mentoring Steve Burnage explores the professional development potential of a productive and focused mentoring …
Q&A: How do I get staff to charge the right amount
April 1, 2017
Q: How do I get staff to charge the right amount A: Every dental practice …
How to be an effective leader
March 1, 2017
Shilla Talati looks at how The Leadership Framework: self-assessment tool published by the NHS can …
Q&A: How can I help to make the day run smoother?
March 1, 2017
Q. How can I help to make the day run smoother? A: Sometimes it is …
A day in the life of a practice manager
March 1, 2017
Sheena McCormick talks about her role as practice manager at Teethinline Orthodontics, and some of …
Q&A: Do you have any tips for hiring a new team member?
November 1, 2016
Q: Do you have any tips for hiring a new team member? A: As your …
Managing uncertainty
November 1, 2016
Managing uncertainty Summary We cannot control what happens to us, but we can control how …
Change management and conflict
October 1, 2016
Nazli Hussein looks at the causes of conflict and the best ways to deal with …
Getting the best from your team
September 1, 2016
Kate Hinchliffe gives a personal viewpoint on successful management and what it looks like. Summary …
Learning to lead: Developing your leadership skills
August 1, 2016
Leadership skills are a useful component of managing staff and influencing people. This article shows …
Tips for managing staff meetings
September 1, 2015
Shilla Talati suggests top 12 practical tips for managing your staff meetings. Summary prepare and …

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